What is an Exam Voucher?

A CompTIA exam voucher is a unique code that will enable you to take your exam at an authorized CompTIA Test Service Provider. Exam vouchers are used similar to a gift card. For example, employers often use vouchers to pay for their employees’ exams or parents may purchase vouchers for their children.

Exam Voucher Details

• Vouchers are non-refundable and non-returnable.
• CompTIA A+ certification requires two exams, with one voucher per exam required.
• One voucher is applicable towards one exam [in any A+ series] at an authorized CompTIA Test Service Provider.
• You must pass both A+ exams from the same exam series to achieve CompTIA A+ certification (e.g., A+ 1101 and A+ 1102).
• All vouchers, including any retakes, are valid for 12 months from the date of purchase unless otherwise noted.
• You must register and take your exam prior to the voucher expiration date.
• Voucher expiration dates cannot be extended under any circumstances.
• Certification exam retirement dates supersede voucher expiration dates. CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.
• Visit the CompTIA website for certification exam information, including exam launch and retirement dates. 
• Vouchers are country and currency restricted.
• CompTIA and the participating test providers are not responsible for lost or stolen vouchers.
• Vouchers cannot be redeemed for cash or credit.
• CompTIA vouchers may not be resold.

Exam Retake Details

• For voucher purchases that include a retake, if you fail the exam on your first attempt use the same voucher to register and retake the exam.
• All vouchers, including any retakes, expire 12 months from the date of purchase, unless otherwise noted.
• The retake is only valid for the same exam version that you failed. You cannot use the retake for a different version of the exam.

Additional Order Information

• Order information will be emailed within 3 - 4 hours from purchase.
• You will receive two emails. The first email will be your order confirmation and the second email will include your exam voucher, the voucher expiration date and voucher terms and conditions. Check your spam, junk and promotional folders.

Redeeming Your Voucher 

• Redeem your voucher to schedule your CompTIA certification exam on the Pearson VUE website.

What is CertMaster Learn integrated with CertMaster Labs?

CertMaster Learn is a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams, and in their IT career. A Learning Plan helps learners stay on track with your studies, while robust analytics bring awareness of strengths and weaknesses.

CertMaster Labs make it easy for learners to practice and apply their skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, offer feedback and hints, and provide a score based on learner inputs, ultimately guiding learners to the most correct and efficient path through job tasks. There are two types of labs in this course: Virtual Workbench Labs which provide learners with valuable hands-on practice in an immersive 3D environment, and Virtual Machine Labs which utilize virtual machines built to simulate a real-world environment.

In the integrated experience, CertMaster Labs are integrated as Study Tasks within the CertMaster Learn Learning Plan, accessible through a single login and seamless workflow. Easy-to-use course management tools provide a comprehensive suite of instructor resources alongside a reporting dashboard, making course preparation and progress tracking simple and efficient.

Topics Covered

Lesson 1: Installing Motherboards and Connectors

Lesson 2: Installing System Devices

Lesson 3: Troubleshooting PC Hardware

Lesson 4: Comparing Local Networking Hardware

Lesson 5: Configuring Network Addressing and Internet Connections

Lesson 6: Supporting Network Services

Lesson 7: Summarizing Virtualization and Cloud Concepts

Lesson 8: Supporting Mobile Devices

Lesson 9: Supporting Print Devices

Lesson 10: Configuring Windows

Lesson 11: Managing Windows

Lesson 12: Identifying OS Types and Features

Lesson 13: Supporting Windows

Lesson 14: Managing Windows Networking

Lesson 15: Managing Linux and macOS

Lesson 16: Configuring SOHO Network Security

Lesson 17: Managing Security Settings

Lesson 18: Supporting Mobile Software

Lesson 19: Using Support and Scripting Tools

Lesson 20: Implementing Operational Procedures

Labs Available:

Assisted Lab: Exploring the Lab Environment

Assisted Lab: Installing a Motherboard

Assisted Lab: Installing Power Supplies

Assisted Lab: Installing and Configuring System Memory

Assisted Lab: Installing RAM

Assisted Lab: Installing CPU and Cooler

Assisted Lab: Upgrading and Installing GPU and Daisy-Chain Monitors

Assisted Lab: Exploring the Virtual Machine Lab Environment

Assisted Lab: Compare Networking Hardware

Assisted Lab: Compare Wireless Network Technologies

Assisted Lab: Configure a SOHO Router

Assisted Lab: Compare Protocols and Ports

Assisted Lab: Troubleshoot a Network #1

Assisted Lab: Troubleshoot a Network #2

APPLIED Lab: Troubleshoot a Network #1

APPLIED Lab: Troubleshoot a Network #2

Assisted Lab: Adding Expansion SSD in a Laptop

Assisted Lab: Upgrading Laptop RAM

Assisted Lab: Replacing Laptop Non-User Removable Battery

Assisted Lab: Configuring Laptop Dock and External Peripherals

Assisted Lab: Deploy a Printer

Assisted Lab: Manage User Settings in Windows

Assisted Lab: Support Windows 11

Assisted Lab: Configure Windows System Settings

Assisted Lab: Use Management Consoles

Assisted Lab: Use Task Manager

Assisted Lab: Monitor Performance and Event Logs

Assisted Lab: Use Command-line Tools

APPLIED Lab: Support Windows 10

Assisted Lab: Perform Windows 10 OS Installation

Assisted Lab: Perform Ubuntu Linux OS Installation

Assisted Lab: Install and Configure an Application

Assisted Lab: Troubleshoot a Windows OS Issue

Assisted Lab: Configure Windows Networking

Assisted Lab: Configure Folder Sharing in a Workgroup

Assisted Lab: Manage Linux using Command-line Tools

Assisted Lab: Manage Files using Linux Command-line Tools

APPLIED Lab: Support and Troubleshoot Network Hosts

Assisted Lab: Configure SOHO Router Security

Assisted Lab: Configure Workstation Security

Assisted Lab: Configure Browser Security

Assisted Lab: Troubleshoot Security Issues Scenario #1

APPLIED Lab: Troubleshoot Security Issues Scenario #2

Assisted Lab: Use Remote Access Technologies

Assisted Lab: Implement Backup and Recovery

Assisted Lab: Implement a PowerShell Script

Assisted Lab: Implement Bash Script

Assisted Lab: Manage a Support Ticket

Assisted Lab: Support Active Directory Domain Networking

License Information

• One license provides access to CertMaster Learn for A+ Core 1 & Core 2 (220-1101 & 220-1102) with CertMaster Labs integrated throughout the course
• Once activated, the license is valid for 12 months

How to Access CertMaster Learn with integrated CertMaster Labs

An access key and instructions will be sent via email after your purchase is complete.

You may then login anytime at https://login.comptia.org/training-products